![]() ![]() ![]() The plaintiff says she had to take the Acura to a dealer in November 2013 because of more problems with the hands-free system and the dealer replaced a headlight bulb and front marker bulb. In November 2013, Aberin took the Acura to a dealer again because of HandsFreeLink problems and this time the driver-side headlight inverter and ignitor were replaced. This was allegedly followed by another dealer visit another two years later and the battery was again replaced. The dealer replaced the battery under warranty, but the plaintiff says the problem reappeared two years later and the fog lights were replaced. The plaintiff says she took the car to an Acura dealer in February 2008 seeking repairs of the HandsFreeLink system. Plaintiff Lindsay Aberin says she bought a new 2005 Acura TL equipped with HandsFreeLink in January 2005, a car she still owns. Those bulletins let dealers know about customer complaints but allegedly didn't contain correct methods to repair the problems. The lawsuit says even though customers pay for the systems, some owners choose to make the systems worthless by disabling the HandsFreeLink systems to protect the batteries and other components.Īccording to the plaintiffs, Honda/Acura has known about the problems since 2005, but in place of offering real solutions, Honda chose to send allegedly useless technical service bulletins to dealers. Replacing a defective system can cost more than $1,000 and there is allegedly no way to guarantee the replacement system won't also drain the battery. The plaintiffs also claim cars equipped with HandsFreeLink systems are less valuable than other vehicles that have working hands-free systems. The plaintiffs claim owners get stuck with dead batteries, failed alternators and the added expense of constantly replacing the batteries. The HandsFreeLink systems are allegedly left activated when drivers remove the ignition keys, causing a " constant and substantial parasitic electric drain on the electric system." The plaintiffs admit Acura did get the feature to the public, but the automaker allegedly failed to create a system that switched off when not in use. The class-action alleges Honda wanted to beat competitors to the punch by creating a hands-free feature that allowed customers to use Bluetooth wireless technology, hence the beginning of HandsFreeLink in 2004 Acura models. Class-action claims Acura HandsFreeLink systems drain batteries and damage vital components.Īn Acura HandsFreeLink class-action lawsuit is still connected as the judge refused to dismiss the entire complaint. ![]()
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